Organization: Acosta Group
Location: United States
The Business Account Manager III will have a deep understanding of both retailer and manufacturer strategies to develop and execute growth plans based on strategic intent set by VP/MD & Client. The Business Account Manager provides direction to Customer Managers to optimize annual/quarterly Client business plans. They will be the key point of contact for regional client leadership and will be expected to deliver consistent experiences and outcomes. The Business Account Manager will drive the Business Planning process working closely with cross-functional business partners within the Business Insights, Planning Organization and Channel Teams to improve key metrics based on analysis of promotion, spending, and volume (forecasts and actuals). As well as manage base volume forecasts, item distribution, promotional strategy and innovation. Originally posted on Himalayas
Key Responsibilities:
- Develop and execute growth plans based on strategic intent set by VP/MD & Client.
- Provide direction to Customer Managers to optimize annual/quarterly Client business plans.
- Serve as the key point of contact for regional client leadership.
- Deliver consistent experiences and outcomes.
- Drive the Business Planning process working closely with cross-functional business partners.
- Improve key metrics based on analysis of promotion, spending, and volume (forecasts and actuals).
- Manage base volume forecasts, item distribution, promotional strategy, and innovation.
- Collaborate with cross-functional teams to identify and implement process improvements and best practices.
- Develop and maintain relationships with key stakeholders, including client leaders, customer managers, and other business partners.
- Stay up-to-date with industry trends, competitor analysis, and market research to inform business decisions.
- Participate in business planning and forecasting activities to ensure accurate and timely delivery of plans.
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase market share.
- Monitor and analyze key performance indicators (KPIs) to measure business performance and identify areas for improvement.
- Communicate effectively with cross-functional teams, including Sales, Marketing, and Operations, to ensure alignment and effective execution of business plans.
- Conduct regular business reviews with clients to assess performance, identify areas for improvement, and develop strategies to address any challenges or opportunities.
- Develop and maintain a deep understanding of the client’s business, including their goals, objectives, and key performance metrics.
- Identify and capitalize on new business opportunities, including new product launches, market expansions, and strategic partnerships.
- Collaborate with the Sales and Marketing teams to develop and execute go-to-market strategies that drive sales growth and improve customer satisfaction.
- Monitor and analyze market trends, competitor activity, and customer behavior to inform business decisions and drive innovation.
- Develop and implement strategies to improve customer satisfaction, loyalty, and retention, including developing and executing customer engagement and loyalty programs.
- Stay up-to-date with industry trends, competitor analysis, and market research to inform business decisions and drive innovation.
- Participate in cross-functional teams to identify and implement process improvements and best practices that drive efficiency and effectiveness.
- Develop and maintain a deep understanding of the client’s business, including their goals, objectives, and key performance metrics.
- Stay up-to-date with industry trends, competitor analysis, and market research to inform business decisions and drive innovation.
- Collaborate with cross-functional teams to identify and implement process improvements and best practices that drive efficiency and effectiveness.
- Develop and maintain relationships with key stakeholders, including client leaders, customer managers, and other business partners.
- Participate in business planning and forecasting activities to ensure accurate and timely delivery of plans.
- Monitor and analyze key performance indicators (KPIs) to measure business performance and identify areas for improvement.
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase market share.
- Conduct regular business reviews with clients to assess performance, identify areas for improvement, and develop strategies to address any challenges or opportunities.
- Collaborate with the Sales and Marketing teams to develop and execute go-to-market strategies that drive sales growth and improve customer satisfaction.
- Monitor and analyze market trends, competitor activity, and customer behavior to inform business decisions and drive innovation.
- Develop and implement strategies to improve customer satisfaction, loyalty, and retention, including developing and executing customer engagement and loyalty programs.
- Develop and maintain a deep understanding of the client’s business, including their goals, objectives, and key performance metrics.
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What You’ll Need to Succeed:
- 5+ years of experience in a business development or account management role.
- Proven track record of driving sales growth, improving customer satisfaction, and increasing market share.
- Strong understanding of industry trends, competitor analysis, and market research.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
- Ability to analyze complex data and develop strategies to drive business growth and improve customer satisfaction.
- Strong business acumen, with the ability to develop and execute business plans and forecasts.
- Ability to stay up-to-date with industry trends, competitor analysis, and market research to inform business decisions.
- Strong problem-solving skills, with the ability to identify and capitalize on new business opportunities.
- Ability to develop and maintain relationships with key stakeholders, including client leaders, customer managers, and other business partners.
- Strong analytical skills, with the ability to analyze data and develop strategies to improve business performance.
Why Join Our Team:
- Opportunity to work with a leading company in the industry.
- Collaborative and dynamic work environment.
- Opportunity to develop and implement strategies to drive business growth and improve customer satisfaction.
- Ability to work with cross-functional teams to identify and implement process improvements and best practices.
- Opportunity to stay up-to-date with industry trends, competitor analysis, and market research to inform business decisions.
- Strong support for professional development and growth opportunities.
- Competitive compensation and benefits package.
- Opportunity to work on a variety of projects and initiatives.