Organization: Schwing Stetter India
Location: Dehradun,
Field service engineer of Schwing Stetter Batching Plant. As a Field Services Engineer, you will be responsible for ensuring the optimal operation of our batching plants and equipment. This position involves regular on-site visits to perform maintenance, troubleshoot issues, and provide technical support to our clients. You will work closely with the engineering and sales teams to deliver exceptional service and enhance customer satisfaction. Your expertise will be crucial in training customers on the proper use of the equipment and implementing best practices for maintenance and operation. Additionally, you will have the opportunity to represent our company at various industry events, allowing you to network with other professionals and stay updated on the latest technological advancements in the field. This role is vital in maintaining the high standards that our company is known for, and your contributions will directly impact our clients’ success and satisfaction.
In this role, you may also be tasked with assisting in the installation of new equipment, conducting regular inspections, and coordinating repairs. Strong problem-solving skills and the ability to communicate effectively with customers are essential for success in this position. The ideal candidate will have a background in engineering or a related field, along with experience in field service or technical support roles. Familiarity with project management principles will be beneficial as you may be involved in coordinating various tasks and ensuring timely completion of projects. We value continuous learning, so you will also have access to ongoing training and development opportunities to enhance your skills and career growth. Furthermore, our commitment to innovation means you will be encouraged to share your ideas and insights on improving service delivery and operational efficiency.
Key Responsibilities
- Install, commission, inspect, troubleshoot, and repair batching plants and related mechanical, electrical, hydraulic, and pneumatic systems at customer locations.
- Conduct scheduled preventive maintenance, calibration checks, and performance inspections to reduce unexpected breakdowns and improve equipment availability.
- Diagnose technical faults systematically, identify root causes, recommend corrective actions, and complete repairs within agreed timelines.
- Provide onsite and remote technical guidance to customers, operators, and maintenance teams regarding safe operation, routine upkeep, and efficient production practices.
- Maintain accurate service reports, inspection records, work orders, parts requirements, and completion documentation for every customer visit.
- Coordinate with internal engineering, sales, procurement, and spare-parts teams to resolve complex issues and ensure the timely availability of required components.
- Support equipment upgrades, modifications, testing procedures, and post-service performance verification while following company standards and applicable safety requirements.
- Build long-term customer relationships through professional communication, dependable follow-up, and practical solutions tailored to each site’s operating conditions.
Technical Knowledge and Qualifications
Candidates with a diploma or degree in mechanical, electrical, electronics, industrial, or a related engineering discipline will be well suited to this role. Practical knowledge of concrete batching plants, mixers, conveyors, screw conveyors, compressors, motors, gearboxes, pumps, valves, sensors, control panels, and related production equipment is highly valuable. Experience with hydraulic and pneumatic circuits, basic electrical troubleshooting, and reading technical drawings or equipment manuals will support effective field diagnosis and repair.
- Ability to use multimeters, diagnostic instruments, hand tools, and other field-service equipment safely and accurately.
- Understanding of preventive maintenance schedules, workplace safety practices, and documentation requirements.
- Strong analytical ability to assess symptoms, isolate faults, and implement reliable corrective measures under site constraints.
- Good verbal and written communication skills, with the ability to explain technical information clearly to both technical and non-technical audiences.
- Capacity to prioritize multiple service requests, manage time efficiently, and coordinate work with minimal supervision.
- Willingness to travel regularly, respond to urgent breakdowns, and work at customer sites according to project and service requirements.
Working Conditions and Performance Expectations
This position requires hands-on work in active industrial and construction environments. The Field Services Engineer should remain calm during